Paid checkout is not currently available
PingState currently accepts no new paid subscriptions through this website. Paid plan details may be shown on the Pricing page for planning, but checkout is disabled and no payment will be taken for a new subscription.
Requests about an existing Paddle transaction
If you have a receipt for a PingState transaction, use the buyer support link in that receipt or visit Paddle Buyer Support to find the transaction and request a refund or cancellation. You can also email info@pingstate.com and we will help direct your request.
Refund eligibility and processing are subject to the Paddle Refund Policy, Paddle’s applicable buyer terms, and any non-waivable rights under the laws that apply to you. A refund request is not automatically approved. If a refund is approved, access to the affected paid features may end.
Subscription cancellation
For an existing Paddle subscription, use the subscription management link in your Paddle receipt or account billing portal to review or cancel it. If you cannot access that link, contact Paddle Buyer Support or email us at info@pingstate.com for help.
Contact
For billing questions, email info@pingstate.com or use the Contact page. Include the email address used for the transaction and the Paddle transaction reference if available. Do not send full payment-card numbers or security codes.